VISITING US

Parking, directions and more. 

Covid-19
Gift Shop
Pastoral Care
Send a Cheer Card!
Service Animals

Planning Your Visit

We’re focused on making patient visits smooth and stress-free so you can focus on the family member or friend you’ve come to see. 

In this section of our website, you’ll find all the information you need to plan your visit—whether it’s in person or virtual.  

Your safety is our highest priority. Before coming to the hospital, please check our Visitor Guidelines below, which outline visiting hours and how many visitors each patient can have in various areas of the hospital. 

Parking & Directions

Parking

Visitors and patients can park in the parking garage which has an elevator. If you require additional assistance, we offer valet parking which is located at the main entrance.

Hourly parking rates apply. Visitors will be responsible for paying the parking fee based on the amount of time in the garage. Pay stations are in the Hospital's main lobby and northwest stairwell of the parking garage. There is also an option to pay via credit or debit card at the gate.

Visitor Parking Garage Fees:

Less than 2 hours - $5.00

Two to four hours - $7.00

Four to 24 hours - $10.00

If you are picking up or dropping off a patient, the Hospital offers complimentary parking in the garage for 20 minutes. Please do not park or wait by the front entrance. Overstaying past 20 minutes will result in applicable parking charges. 
 

Directions

Please see below for directions from all major local roadways. 

From Westchester County take the Major Deegan Parkway North to the New York State Thruway North and cross the Hudson River on the Governor Mario Cuomo Bridge. Take exit 11, Nyack. Continue straight at the stop sign and proceed one block further to the traffic light. Turn left at the light onto Route 9W North. The hospital entrance is on the right, approximately one block ahead. 

From Manhattan take the George Washington Bridge to the Palisades Interstate Parkway North. Take exit 9E to the New York State Thruway (I-287/I-87) South. Exit the Thruway at exit 11, Nyack. At the traffic light, turn left onto Route 59 East. Proceed under the overpass to the first traffic light (corner of Route 9W). Turn left onto Route 9W North. Proceed through the traffic light. The hospital entrance is on the right, approximately one block ahead. 

From New Jersey follow the Garden State Parkway North to the New York State Thruway South. Exit the Thruway at exit 11, Nyack. At the traffic light, turn left onto Route 59 East. Proceed under the overpass to the first traffic light (corner of Route 9W). Turn left onto Route 9W North. Proceed through the traffic light. The hospital entrance is on the right, approximately one block ahead. 

From Upstate New York follow the New York State Thruway (I-287/I-87) South. Take exit 11, Nyack. At the traffic light, turn left onto Route 59 East. Proceed under the overpass to the first traffic light (corner of Route 9W). Turn left onto Route 9W North. Proceed through the traffic light. The hospital entrance is on the right, approximately one block ahead. 

For information about bus and train transportation, please visit the Rockland County website or call the Transit Info Center at 845-364-3333. 

Train service from NYC.
Bus transportation from NYC.
Bus service from Westchester to Rockland. 

Visitor Guidelines

Effective May 15, 2024

Mask Use Required:

  • Intensive Care Units (SICU, MICU, NICU)
  • Outpatient Hematology/Oncology
  • Chemotherapy Infusion Suite
  • Requested by Patient or Family

Overnight visitors 18 and up

Visitation not permitted for COVID-19 Positive or Suspected

AMBULATORY SURGERY, OUTPATIENT

  • Two visitors

INPATIENT

  • Two visitors 9:00 AM - 9:00 PM
  • One visitor overnight

EMERGENCY DEPARTMENT

  • One visitor at a time, 24/7

    ​​​​​​LABOR AND DELIVERY

    • Two visitors and a doula

    MOTHER BABY UNIT

    • One support person 24/7
    • Two additional visitors 9:00 AM - 9:00 PM

    PEDIATRICS

    • Two support persons 24/7

    SICU & MICU

    • Visitors under the age of 12 should be pre-arranged with the ICU care team

    BEHAVIORAL HEALTH

    • 1:00 - 2:00 PM and 7:30 - 8:30 PM
    • Visitors must be 18 years old and up 

      Safety Is Our Priority

      Thank you in advance for reviewing and complying with our visitor guidelines: 

      • Don't come if you’re exhibiting any symptoms or feel ill. 

      • Visitors are welcome to visit our gift shop, cafeteria, chapel and bikur cholim room.

      • Please note, visitors are not permitted to eat or drink in patient care areas.

      • Visitors who don't adhere to the above guidelines will be asked to leave. 

      We appreciate your understanding and cooperation. If you have any questions related to our visitor policy, please contact the Patient Experience Department at 845-348-6778 or patientrelations@montefiorenyack.org. 

      Virtual Visits

      If you wish to schedule a virtual visit with a patient via Zoom or FaceTime, please click here for a fillable form. Other options for connecting virtually with a patient include: 

      Send a free Cheer Card! Your message will be printed and hand-delivered to the patient’s room. 

      Visitation is never denied based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, physical appearance or disability. 

      Fresh Inspirations Cafe

      Fresh Inspirations Café offers a wide selection of prepared food items and healthy packaged options for visitors to enjoy while at the Hospital.  Offerings include hot foods, a salad bar, deli, grill, soup station, pizza, desserts and a wide variety of grab-and-go snacks and hot and cold beverages. 


      WEEKDAYS 
      Breakfast: 7:00 a.m. to 10:30 a.m. 
      Lunch and Dinner: 11:30 a.m. to 6:30 p.m. 


      WEEKENDS 
      Breakfast: 7:30 a.m. to 10:30 a.m. 
      Lunch and Dinner: 11:30 a.m. to 6:30 p.m.